Your Privacy
At Greenwire Solutions, Inc. (“Greenwire Solutions”), we recognize that when you choose to provide us with information about yourself through our website, you trust us to act in a responsible manner. If we decide to change our privacy practices, we will post those changes on this page. Please check this page for changes from time to time to make sure you are aware of our latest privacy practices.
You may visit our public website and browse without giving us any personally identifying information, however, to participate in certain offerings or if you ask us to contact you for more information about our services, we may request that you provide us with certain personal information related to providing the service (such as, for example, name, address, phone number and other contact information). That’s why we have put a policy in place to disclose to you how your personal information may be used. Please read on for more details about our
privacy practices.
What Information does Greenwire Solutions Collect? How do we Use It?
At times we may request that you voluntarily supply us with personal information on our website. Generally, this information is requested when you register for a newsletter, email alert or other service or when you request that we contact you to provide further information about our services. Greenwire Solutions collects this information to in order to record and support your participation in the activities you select. We may also use this information to keep you informed about new services and special offers from Greenwire Solutions and our selected service partners, but you will always have the choice not to receive such information.
Will Greenwire Solutions Disclose the Information it Collects to Outside Parties?
Greenwire Solutions may store and disclose personal information as allowed or required by applicable law, including making disclosures that are necessary or advisable to: (a) protect the rights, safety or property of users of our website, the public, orGreenwire Solutions or our web site suppliers; and (b) conform to legal or regulatory requirements.
Greenwire Solutions may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include any personally identifying information. Also, in connection with certain Greenwire Solutions services and activities (for example, customer satisfaction surveys), the collection, transferring, storage and processing of your information may be undertaken by trusted vendors of Greenwire Solutions. Such vendors are bound by contract to not use your personal information for their own purposes or provide it to any third parties.
How does Greenwire Solutions Protect Personal Information?
We take reasonable steps to protect the data we collect from unauthorized access, disclosure, alteration, or destruction. We do this by implementing industry standard security procedures for storing and accessing information. However, you should be aware that we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your information that they collect from our site.
What about “cookies”?
“Cookies” are small pieces of information that are transferred to your browser and stored on your computer’s hard drive. Our cookies enable us to provide you with more personal service. Cookies also allow us to track usage patterns, trends, and other aggregate visitor information. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that if you would rather not store the information for future use. We may also collect certain technical and routing information about your computer to facilitate your use of the site and its services (such as browser type, operating system and the Internet Protocol (“IP”) address of your computer). Without expressly informing you in each particular instance, we do not match such information with any of your personal information.
Third-party Sites
We may offer links to third party sites from our site. Please note that we are not responsible for the content or privacy practices of any non-Greenwire Solutions sites to which we may link. You should review the privacy policy of such sites before using the sites or providing any personal information.
A Note to Children and Parents
We intend the Greenwire Solutions website for use by adults. Children are not eligible to use our services and we ask that minors (under the age of 18) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with your parents or guardians.
Safe Harbor Compliance
Greenwire Solutions has certified its participation, and compliance with, the U.S. Department of Commerce Safe Harbor framework regarding the transfer of personal information from European Union member countries to the United States. The principles of Safe Harbor compliance are notice, choice, onward transfer, security, data integrity, access, and enforcement. Additional information about the Safe Harbor principles and certification process can be found at www.export.gov/safeharbor.
Your Consent and Changes to this Privacy Policy
Your Consent and Changes to this Privacy Policy
By using our website, you consent to the collection and use of this information by Greenwire Solutions. If we decide to change our privacy practices, we will post those changes on this page. Please check this page for changes from time to time to make sure you are aware of our latest privacy practices.
Update your Information or Preferences
Our goal is to respect your privacy. You may at any time update or change your personal information or privacy preferences. To change your information, simply send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and we will respond with an information update form.
Questions and Feedback
If you have any questions about this Privacy Policy or to provide us with feedback to help us improve our policies, please contact us by email at This email address is being protected from spambots. You need JavaScript enabled to view it.
Last Update to this Privacy Policy: January 2011
Safe Harbor Compliance
Greenwire Solutions has certified its participation, and compliance with, the U.S. Department of Commerce Safe Harbor framework regarding the transfer of personal information from European Union member countries to the United States. The principles of safe Harbor compliance are notice, choice, onward transfer, security, data integrity, access and enforcement. Additional information about the Safe Harbor principles and certification process can be found at www.export.gov/safeharbor.
Terms and Conditions
This Terms of Use Agreement (“AGREEMENT”) is a legal agreement between you and Greenwire Solutions, Inc., which governs: 1) your access to and receipt of support, including Greenwire Solutions’ remote access to your system to analyze problems, sources of problems, and when appropriate, to fix problems (collectively the “SUPPORT”); and 2) your use of documents (“Documents”), support software in the form of hotfixes, updates, bug fixes, workarounds, patches, or other software that GreenwireSolutions provides to you in the course of providing Support. By using the Greenwire Solutions Remote Help Hotline application, gwshelp.com, greenwiresolutions.com/support, logmein123.com you agree to be bound by the terms of this AGREEMENT. In addition, by utilizing SUPPORT or this website, you will be deemed to have accepted the terms of this AGREEMENT. If you do not agree to the terms of this AGREEMENT, you are not authorized to use this website or SOFTWARE.
If you are an employee or agent of a company that is a party to a current agreement for Greenwire Solutions Inc. support services (“Support Agreement”) and are acting on behalf of that company in seeking SUPPORT, the terms and conditions of that Support Agreement shall govern.
In order for your Greenwire Solutions Support Professional to effectively diagnose your problem, some machine configuration data and personally identifiable information may be collected. For more information about the data collection and use practices, please refer to the Privacy Statement.
Remote Access
Greenwire Solutions offers remote access service to assist in diagnosing and resolving system issues. This process allows a Greenwire Solutions employee or affiliate to remotely access your computer to determine the problem and either repair it or provide advice on what options are available to fix the issue. By taking advantage of this service, you are giving permission to Greenwire Solutions to log into your computer which may contain personal information. Greenwire Solutions or affiliate will only search your computer to determine the cause of the problem and will attempt to limit their interaction with your files to a minimum. It is your responsibility to ensure all of your files, especially those containing personal information, are secure to prevent any type of data loss or corruption.
Consent to Use of Data
You agree that Greenwire Solutions and its affiliates may collect and use technical information gathered during the product support services.
Termination
Termination. Without prejudice to any other rights, Greenwire Solutions may terminate this AGREEMENT if you fail to comply with the terms and conditions of this AGREEMENT.
Limited Warranty
SUPPORT AND ACCESS TO THIS WEBSITE ARE PROVIDED “AS-IS,” WITHOUT WARRANTY OF ANY KIND, AND ANY USE OF THIS SOFTWARE, SUPPORT, AND ACCESS TO THIS WEBSITE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GREENWIRE SOLUTIONS AND ITS SUPPLIERS DISCLAIM ALL OTHER WARRANTIES AND CONDITIONS, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WITH REGARD TO THE SOFTWARE AND THIS WEBSITE, GREENWIRE SOLUTIONS DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SOFTWARE OR THIS WEBSITE WILL MEET YOUR REQUIREMENTS, OR THAT THE OPERATION OF ANY SOFTWARE, HARDWARE OR THIS WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN ANY SOFTWARE OR HARDWARE CAN BE CORRECTED. FURTHERMORE, GREENWIRE SOLUTIONS DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE OR THIS WEBSITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY GREENWIRE SOLUTIONS OR ITS AUTHORIZED REPRESENTATIVES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
CUSTOMER WARRANTY. YOU WILL NOT ALLOW ANY PERSON WHO IS NOT AUTHORIZED BY YOU, OR WHO HAS NOT ACCEPTED THE TERMS OF THIS AGREEMENT TO ACCESS THIS WEBSITE, SUBMIT SUPPORT REQUESTS FROM YOUR COMPUTER OR ALLOW YOUR COMPUTER TO BE REMOTELY ACCESSED.
LIMITATION OF LIABILITY; NO LIABILITY FOR CONSEQUENTIAL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GREENWIRE SOLUTIONS OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE ANY SOFTWARE OR COMPUTER EQUIPMENT OR THIS WEBSITE, OR ARISING AS A RESULT OF GREENWIRE SOLUTIONS PROVISION OR FAILURE TO PROVIDE SUPPORT, EVEN IF GREENWIRE SOLUTIONS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY. IN ANY EVENT, GREENWIRE SOLUTIONS’ LIABILITY TO YOU SHALL NOT EXCEED US$50.00.
Copyright Notice
NOTICE SPECIFIC TO DOCUMENTS AVAILABLE ON THIS WEBSITE.
Elements of Greenwire Solutions websites are protected by trade dress, trademark, unfair competition, and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound or image from any Greenwire Solutions website may be copied or retransmitted unless expressly permitted by Greenwire Solutions.
GREENWIRE SOLUTIONS AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE FOR ANY PURPOSE. THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. GREENWIRE SOLUTIONS AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED HEREIN AT ANY TIME.
Use Terms
Greenwire Solutions reserves the right to change the terms under which SUPPORT and Remote Access and the SOFTWARE are provided. Your continued use of SUPPORT or this website will be deemed to be your acceptance of any changes to the terms.
Links to Websites
THE LINKS IN THIS WEBSITE MAY TAKE YOU OUTSIDE OF THIS WEBSITE. THE LINKED SITES ARE NOT UNDER THE CONTROL OF GREENWIRE SOLUTIONS AND GREENWIRE SOLUTIONS IS NOT RESPONSIBLE FOR THE CONTENTS OF ANY LINKED SITE OR ANY LINK CONTAINED IN A LINKED SITE, OR ANY CHANGES OR UPDATES TO SUCH SITES. GREENWIRE SOLUTIONS IS NOT RESPONSIBLE FOR WEBCASTING OR ANY OTHER FORM OF TRANSMISSION RECEIVED FROM ANY LINKED SITE. GREENWIRE SOLUTIONS IS PROVIDING THESE LINKS TO YOU ONLY AS A CONVENIENCE, AND THE INCLUSION OF ANY LINK OR THE CONTENT IN ANY LINK DOES NOT IMPLY ENDORSEMENT BY GREENWIRE SOLUTIONS OF THE SITE OR THE CONTENTS THEREIN.
Miscellaneous:
This AGREEMENT is governed by the laws of the State of New York, provided that if any court or other applicable judicial body finds such choice of law to be unenforceable, then this agreement will be governed by the laws of the jurisdiction in which the Greenwire Solutions affiliate providing the SOFTWARE or SERVICES giving rise to the dispute is organized (and in particular, if Canadian law is found to apply, this AGREEMENT will be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein). The 1980 United Nations Convention on Contracts for the International Sale of Goods and its related instruments will not apply to this AGREEMENT. In the case of any dispute arising under this AGREEMENT, exclusive jurisdiction and venue for the resolution of such dispute shall be in the jurisdiction in which the Greenwire Solutions affiliate providing the SOFTWARE or SERVICES giving rise to the claim is organized. Should you have any questions concerning this AGREEMENT, or if you desire to contact Greenwire Solutions for any reason, please contact: Maniatis, Dimopoulos and Lombardi PC 700 Post Road. Scarsdale, NY 10583